Cue AI Privacy Policy

Introduction

Anutech Pty Ltd ("Anutech", "we", "our", or "us") operates Cue AI (the "Service"). This Privacy Policy describes our practices concerning the collection, use, disclosure, and protection of personal data when you use Cue AI.

We comply with the General Data Protection Regulation (GDPR), as well as privacy requirements stipulated by Apple and Android platforms. By using our Service, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, contact information, and other personal details you voluntarily provide during registration, subscription, or customer support inquiries.
• Usage Data: Information regarding your interaction with Cue AI, including your IP address, browser type, device details, and usage patterns.
• Cookies and Analytics: We use cookies and similar technologies to enhance your user experience, improve our services, and analyze trends.

2. Purpose of Data Collection

We collect personal data solely for legitimate business purposes, including:

• To provide and manage the Service effectively.
• To personalize your experience and improve our services.
• To communicate with you regarding updates, promotional content, and support.
• To analyze usage patterns and optimize performance.
• To comply with applicable laws and regulations.

3. Consent and User Rights (GDPR Compliance)

Your consent is essential for collecting and processing personal data. Consent will always be clear, explicit, informed, and unambiguous.

Key aspects include:

• Withdrawal of Consent: You may withdraw your consent anytime by contacting us at admin@cueai.app or through the app settings.
• Rights under GDPR: You have the right to access, correct, restrict processing, and delete your personal information. You also have the right to data portability and to object to data processing.
• Children's Data: Our service is not intended for individuals under the age of 13 without explicit parental consent.

4. Data Sharing and Third-party Providers

We do not sell or rent your personal data. However, data may be shared with third-party service providers who assist us in providing Cue AI, under strict confidentiality agreements. These third-party providers include analytics and product improvement platforms, such as PostHog, which adhere to GDPR requirements.

5. Data Security Measures

We implement robust technical and organizational security measures, including encryption, secure data storage, and restricted access to ensure data integrity and protection against unauthorized access, alteration, or destruction.

6. Data Retention Policy

Your data will be retained only for the period necessary to fulfill the purposes outlined in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

7. International Data Transfers

Data collected may be transferred and stored on servers outside your jurisdiction. We ensure all international data transfers comply with GDPR and applicable privacy laws, employing standard contractual clauses and adequate safeguards.

GDPR-Specific Note: If you're an EU resident, your personal data is processed in the EU or anonymized using appropriate methods if transferred outside the EU.

8. Cookies and Tracking Technologies

We utilize cookies to enhance your experience and gather analytics data. You can opt-out or configure cookie preferences at any time within the Service or your browser settings.

Consent for Analytics: We explicitly request consent for using tracking and analytics services (e.g., PostHog). You may opt-out anytime through app settings or by contacting us directly.

9. Compliance with Apple and Android Requirements

We ensure strict compliance with Apple App Store and Google Play Store privacy guidelines, including explicit user consent for analytics and tracking, transparent data usage declarations, and robust data security measures.

10. Right to Be Forgotten

You have the right to request the deletion of your personal data at any time by contacting us. We will comply promptly and confirm once your data has been deleted from all relevant systems.

11. Breach Notification

In case of a data breach affecting your personal information, we commit to notifying relevant authorities and impacted users within 72 hours, as required under GDPR.

12. Changes to this Privacy Policy

We reserve the right to update this policy periodically. Any changes will be clearly communicated within the Service. Continued use of Cue AI following policy updates indicates your acceptance of these changes.

13. Contact Information

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:

Email: admin@cueai.app

Thank you for trusting Cue AI. Your privacy is important to us.